Employee Performance: Is Mediation by Innovation Possible?
DOI:
https://doi.org/10.24912/jm.v30i1.3318Abstract
The construction services sector plays a crucial role in boosting Indonesia's economic growth. The object of this study is a construction services company operating in Java, which currently has approximately 200 employees spread across various projects and locations. This study examines the factors influencing employee performance, including organizational citizenship behavior, competitive intensity, and organizational slack, each mediated by innovation, particularly those related to employee performance in construction services companies. The results of this study indicate that all hypotheses have a positive and significant influence, except for the fifth hypothesis, which is rejected because there is no significant influence between the level of competitive intensity and employee performance.
References
Darmawan, D., Mardikaningsih, R., Anastasya Sinambela, E., Arifin, S., Rachman Putra, A., Hariani, M., Irfan, M., & Rahman Al Hakim, Y. (2020). The Quality of Human Resources, Job Performance and Employee Loyalty. International Journal of Psychosocial Rehabilitation, 24(3), 2580-2592. https://doi.org/10.61841/vtfw1p75
Fabio Bertoni & Anne-Laure Le Nadant et Frédéric Perdreau (2021). Organizational Slack and Innovation Expenditures in Leveraged Buyout Companies, Finance Contrôle Stratégie [En ligne], 24-2 | 2021, mis en ligne le 01 juillet 2021, consulté le 31 juillet 2025. https://doi.org/10.4000/fcs.7889
Ganguly, A., Talukdar, A. & Chatterjee, D. (2019). Evaluating the role of social capital, tacit knowledge sharing, knowledge quality and reciprocity in determining innovation capability of an organization. Journal of Knowledge Management, 23(6), 1105-1135. https://doi.org/10.1108/JKM-03-2018-0190
Gupta, V., Mittal, S., Ilavarasan, P.V. & Budhwar, P. (2024). Pay-for-performance, procedural justice, OCB and job performance: a sequential mediation model, Personnel Review, 53(1), 136-154. https://doi.org/10.1108/PR-11-2021-0782
Hair Jr. J. F., Hult , G. T. M., Ringle , C. M., Sarstedt, M. , Danks , N. P. & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R, Springer. https://doi.org/10.1007/978-3-030-80519-7
Haryanto, A. T., Dewi, S. N. & Triono, B. R. M. S. (2019). Pemasaran dan keunggulan bersaing (studi perusahaan finance di Wonogiri). Jurnal Perilaku dan Strategi Bisnis, 7(2), 115-123. https://doi.org/10.26486/jpsb.v7i2.849
https://binakonstruksi.pu.go.id/informasi-terkini/sekretariat-direktorat-jenderal/seluruh-pelaku-industri-konstruksi-harus-bersinergi-dalam-menjawab-tantangan-jasa-konstruksi/, accessed on April 26, 2025.
https://sensus.bps.go.id/main/index/sp2020, accessed on April 30, 2025.
Idarraga, D.A.M. & Marin, J.C.C. (2019). Relationship between innovation and performance : Impact of competitive intensity and organizational slack. RAE-Revista de Administração de Empresas (Journal of Business Management), 59(2), 95-107. https://doi.org/10.1590/S0034-759020190203
Nasir, M., Hasan, M. & Syahnur, M. H. (2022). Faktor yang mempengaruhi turnover intention karyawan (Studi kasus : PT. Bank Syariah Indonesia, Tbk KC Makassar 2), Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi (JMBI Unsrat), 9(1), 16-29. https://doi.org/10.35794/jmbi.v9il.37470
Ningrum, M. A., Surtiani, A., & Saputra, G. W. (2024). Peran Organizational Citizenship Behavior Dalam Memediasi Pengaruh Transformational Leadership Terhadap Innovative Work Behavior (Studi Pada Dinas Kesehatan Kota Bandung). Management Studies and Entrepreneurship Journal (MSEJ), 4(5), 6015–6027. https://doi.org/10.37385/msej.v4i5.3202
Nugroho, A., Mulyani, S., & Usman, M. (2025). Improving tourism business performance through green market orientation, IT adoption capability and green innovation. Journal of Management : Small and Medium Enterprises (SMEs), 18(2), 1257-1275. https://doi.org/10.35508/jom.v18i2.20483
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Ratnasari, S.L., Susanti, E.N., Ismanto, W., Tanjung, R. Darma, D.C. & Sutjahjo, G. (2020). An Experience of Tourism Development: How is the Strategy?. Journal of Environmental Management and Tourism, 11(7), 1877 - 1886. https://doi.org/10.14505//jemt.v11.7(47).26
Ren, S., Mawritz, M. B., Greenbaum, R. L., Babalola, M. T., & Wang, Z. (2024). Does competitive action intensity influence team performance via leader bottom-line mentality? A social information processing perspective. Journal of Applied Psychology, 109(6), 811–828. https://doi.org/10.1037/apl0001166
Riyanto, S., Sutrisno & Qristin Violinda (2023). Pengaruh organization citizenship behavior, perilaku inovatif, dan loyalitas terhadap kinerja karyawan. MANABIS: Jurnal Manajemen Dan Bisnis, 2(4), 260–267. https://doi.org/10.54259/manabis.v2i4.2320
Sulistyowati, A., Jasfar, F., Arafah, W., & Tanuwijaya, J. (2023). The Effect of Competitive Intensity, Organizational Slack, Entrepreneurial Orientation and Knowledge Management on Organizational Performance Mediated by Innovation in Culinary MSMEs in the Depok Region. Dinasti International Journal of Management Science, 5(1), 121–135. https://doi.org/10.31933/dijms.v5i1.2048
Suryawan, I. N. (2022). Maximizing organization performance: The role of travel business in Jakarta?. Jurnal Manajemen, 26(1), 17–34. https://doi.org/10.24912/jm.v26i1.832
Suryawan, I. N. (2022). Fisheries Processing Strategy in Jakarta In Improving Employee Performance. Jurnal Manajemen, 26(2), 259-276. https://doi.org/10.24912/jm.v26i2.929
Sutrisno, Astuti, E. D., Safitri, K., Setrojoyo, S. M., & Wibowo, T. S. (2023). Effect of Transformational Leadership, Job Satisfaction, and Interpersonal Communication on Organizational Citizenship Behavior with Organizational Commitment as Mediation Variable at the Tax Office. International Journal of Professional Business Review, 8(7), e02634. https://doi.org/10.26668/businessreview/2023.v8i7.2634
Whittaker, D. H., Fath, B., & Fiedler, A. (2020). Open to competition? Competitive density and the growth of young New Zealand ventures. Australian Journal of Management, 45(2), 343–358. https://doi.org/10.1177/0312896219883914
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Jurnal Manajemen

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

















