Iha Haryani Hatta, Supriyadi Thalib, Harimurti Wulandjani, and Amelia Oktrivina Siregar. “Resilience To Negative Electronic Word Of Mouth: The Role Of Self-Congruity, Brand Attachment, And Prestige”. Jurnal Manajemen 26, no. 2 (June 16, 2022): 225–239. Accessed May 9, 2024. http://ecojoin.org/index.php/EJM/article/view/927.