IHA HARYANI HATTA; SUPRIYADI THALIB; HARIMURTI WULANDJANI; AMELIA OKTRIVINA SIREGAR. Resilience To Negative Electronic Word Of Mouth: The Role Of Self-Congruity, Brand Attachment, And Prestige. Jurnal Manajemen, [S. l.], v. 26, n. 2, p. 225–239, 2022. DOI: 10.24912/jm.v26i2.927. Disponível em: http://ecojoin.org/index.php/EJM/article/view/927. Acesso em: 9 may. 2024.