Determining Factors Of Digital Wallet Usage

Nuryasman MN; Sukis Warningsih

doi:10.24912/jm.v25i2.740

Authors

Nuryasman MN Faculty of Economic and Business, Tarumanagara University, DKI Jakarta, Indonesia
Sukis Warningsih Faculty of Economic and Business, Tarumanagara University, DKI Jakarta, Indonesia

DOI:

https://doi.org/10.24912/jm.v25i2.740

Keywords: perceived usefulness, perceived risk, trust, usage intention, digital wallet.

Abstract

This research aims to examine the effect of perceived usefulness, perceived risk, and trust on the usage intention of digital wallets among college students. Respondents in this study consisted of 138 undergraduate students of the Faculty of Economics and Business, Tarumanagara University, who use ShopeePay. The primary data used for the study were obtained through questionnaires distributed online, in which to select respondents a purposive sampling method was applied. Then the collected data is processed with the analysis technique of Structural Equation Modeling (SEM), using SmartPLS software. The results showed that perceived usefulness and trust positively influenced usage intention. Meanwhile, the perceived risk did not affect usage intention.

Author Biographies

Nuryasman MN, Faculty of Economic and Business, Tarumanagara University, DKI Jakarta, Indonesia

nuryasman@fe.untar.ac.id

Sukis Warningsih, Faculty of Economic and Business, Tarumanagara University, DKI Jakarta, Indonesia

Sukis.115170469@stu.untar.ac.id

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