Takaria, Zifora Yanesya, and Miharni Tjokrosaputro. “Pengaruh Penggunaan Dan Respons Chatbot Terhadap Kepuasan Konsumen E-Commerce”. Jurnal Ekonomi 29, no. 3 (December 6, 2024): 446–468. Accessed April 4, 2025. http://ecojoin.org/index.php/EJE/article/view/2322.