TAKARIA, Z. Y. .; TJOKROSAPUTRO, M. Pengaruh Penggunaan Dan Respons Chatbot Terhadap Kepuasan Konsumen E-Commerce. Jurnal Ekonomi, [S. l.], v. 29, n. 3, p. 446–468, 2024. DOI: 10.24912/je.v29i3.2322. Disponível em: http://ecojoin.org/index.php/EJE/article/view/2322. Acesso em: 4 apr. 2025.